RetentionX Status - Incident history https://retentionx.instatus.com RetentionX Wed, 30 Sep 2026 06:30:00 +0000 Scheduled System Update Type: Maintenance Duration: 17 minutes Affected Components: Web Application, Mobile App Sep 25, 07:45:03 GMT+0 - Identified - We're performing a scheduled system upgrade. During this time, RetentionX will be temporarily unavailable. Sep 30, 06:30:01 GMT+0 - Identified - Maintenance is now in progress Sep 30, 06:46:48 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 17 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>07:45:03</var> GMT+0</small><br><strong>Identified</strong> - We're performing a scheduled system upgrade. During this time, RetentionX will be temporarily unavailable..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>06:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>06:46:48</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 30 Sep 2026 06:30:00 +0000 https://retentionx.instatus.com/maintenance/cmugnoamb00ix13mo06j8zc1o https://retentionx.instatus.com/maintenance/cmugnoamb00ix13mo06j8zc1o Scheduled System Update Type: Maintenance Duration: 22 minutes Affected Components: Web Application, Mobile App, Mobile App Sep 18, 06:30:01 GMT+0 - Identified - Maintenance is now in progress Sep 18, 06:51:33 GMT+0 - Completed - Maintenance has completed successfully. Sep 14, 15:20:29 GMT+0 - Identified - We're performing a scheduled system upgrade. During this time, RetentionX will be temporarily unavailable. Type: Maintenance

Duration: 22 minutes

Affected Components: , ,

<p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>06:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>06:51:33</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Sep <var data-var='date'> 14</var>, <var data-var='time'>15:20:29</var> GMT+0</small><br><strong>Identified</strong> - We're performing a scheduled system upgrade. During this time, RetentionX will be temporarily unavailable..</p> ]]> Fri, 18 Sep 2026 06:30:00 +0000 https://retentionx.instatus.com/maintenance/cmu1e3mdb0e1e0wl05u8b4o0l https://retentionx.instatus.com/maintenance/cmu1e3mdb0e1e0wl05u8b4o0l Scheduled System Update Type: Maintenance Duration: 3 minutes Affected Components: Web Application, Mobile App Sep 7, 16:11:23 GMT+0 - Identified - We're performing a scheduled system upgrade. During this time, RetentionX will be temporarily unavailable. Sep 11, 06:32:38 GMT+0 - Completed - Maintenance has completed successfully. Sep 11, 06:30:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 3 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>16:11:23</var> GMT+0</small><br><strong>Identified</strong> - We're performing a scheduled system upgrade. During this time, RetentionX will be temporarily unavailable..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>06:32:38</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>06:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Fri, 11 Sep 2026 06:30:00 +0000 https://retentionx.instatus.com/maintenance/cmtrfu3mn00e11ml8zoco80c2 https://retentionx.instatus.com/maintenance/cmtrfu3mn00e11ml8zoco80c2 Scheduled System Update Type: Maintenance Duration: 3 minutes Affected Components: Web Application, Mobile App Sep 4, 06:30:01 GMT+0 - Identified - Maintenance is now in progress Sep 4, 06:32:39 GMT+0 - Completed - Maintenance has completed successfully. Sep 1, 02:25:26 GMT+0 - Identified - We're performing a scheduled system upgrade. During this time, RetentionX will be temporarily unavailable. Type: Maintenance

Duration: 3 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>06:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>06:32:39</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>02:25:26</var> GMT+0</small><br><strong>Identified</strong> - We're performing a scheduled system upgrade. During this time, RetentionX will be temporarily unavailable..</p> ]]> Fri, 4 Sep 2026 06:30:00 +0000 https://retentionx.instatus.com/maintenance/cmti1ota80ez61ao16lbaf4r3 https://retentionx.instatus.com/maintenance/cmti1ota80ez61ao16lbaf4r3 Scheduled System Update Type: Maintenance Duration: 3 minutes Affected Components: Web Application, Mobile App Aug 24, 14:14:51 GMT+0 - Identified - We're performing a scheduled system upgrade. During this time, RetentionX will be temporarily unavailable. Aug 28, 06:30:01 GMT+0 - Identified - Maintenance is now in progress Aug 28, 06:33:10 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 3 minutes

Affected Components: ,

<p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>14:14:51</var> GMT+0</small><br><strong>Identified</strong> - We're performing a scheduled system upgrade. During this time, RetentionX will be temporarily unavailable..</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>06:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>06:33:10</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 28 Aug 2026 06:30:00 +0000 https://retentionx.instatus.com/maintenance/cmt7bib3202ek1anu43ndvfix https://retentionx.instatus.com/maintenance/cmt7bib3202ek1anu43ndvfix Scheduled System Update Type: Maintenance Duration: 5 minutes Affected Components: Web Application Aug 14, 06:30:00 GMT+0 - Identified - Maintenance is now in progress Aug 14, 06:33:00 GMT+0 - Completed - We're performing a scheduled system upgrade. During this time, RetentionX will be temporarily unavailable. Aug 14, 06:33:00 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 5 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>06:33:00</var> GMT+0</small><br><strong>Completed</strong> - We're performing a scheduled system upgrade. During this time, RetentionX will be temporarily unavailable..</p> <p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>06:33:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 14 Aug 2026 06:30:00 +0000 https://retentionx.instatus.com/maintenance/cmsoabe4u05h70zloremnt6zd https://retentionx.instatus.com/maintenance/cmsoabe4u05h70zloremnt6zd Scheduled System Update Type: Maintenance Duration: 2 minutes Affected Components: Web Application Aug 3, 15:33:37 GMT+0 - Identified - We're performing a scheduled system upgrade. During this time, RetentionX will be temporarily unavailable. Aug 7, 06:30:01 GMT+0 - Identified - Maintenance is now in progress Aug 7, 06:32:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>15:33:37</var> GMT+0</small><br><strong>Identified</strong> - We're performing a scheduled system upgrade. During this time, RetentionX will be temporarily unavailable..</p> <p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>06:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>06:32:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 7 Aug 2026 06:30:00 +0000 https://retentionx.instatus.com/maintenance/cmsde2qed00tb0kmrq8vpazld https://retentionx.instatus.com/maintenance/cmsde2qed00tb0kmrq8vpazld Scheduled System Upgrade Type: Maintenance Affected Components: Web Application Jul 14, 06:36:00 GMT+0 - Completed - System upgrade has completed successfully. Jul 14, 06:25:00 GMT+0 - Completed - We're performing a scheduled system upgrade. During this time, RetentionX will be temporarily unavailable. Type: Maintenance

Affected Components:

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>06:36:00</var> GMT+0</small><br><strong>Completed</strong> - System upgrade has completed successfully..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>06:25:00</var> GMT+0</small><br><strong>Completed</strong> - We're performing a scheduled system upgrade. During this time, RetentionX will be temporarily unavailable..</p> ]]> Tue, 14 Jul 2026 06:25:00 +0000 https://retentionx.instatus.com/maintenance/cmrjh6ufx01d80kmph4u16iek https://retentionx.instatus.com/maintenance/cmrjh6ufx01d80kmph4u16iek API Availability is down Type: Incident Duration: 9 minutes Jul 9, 16:00:13 GMT+0 - Investigating - API Availability is down at the moment. This incident was automatically created by Instatus monitoring. Jul 9, 16:09:40 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 9 minutes

<p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>16:00:13</var> GMT+0</small><br><strong>Investigating</strong> - API Availability is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>16:09:40</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 9 Jul 2026 16:00:12 +0000 https://retentionx.instatus.com/incident/cmrdp0md400gw0krs5n0jxngs https://retentionx.instatus.com/incident/cmrdp0md400gw0krs5n0jxngs API Availability is down Type: Incident Duration: 3 minutes Jul 9, 15:34:39 GMT+0 - Investigating - API Availability is down at the moment. This incident was automatically created by Instatus monitoring. Jul 9, 15:37:43 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 minutes

<p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>15:34:39</var> GMT+0</small><br><strong>Investigating</strong> - API Availability is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>15:37:43</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 9 Jul 2026 15:34:39 +0000 https://retentionx.instatus.com/incident/cmrdo3r4k00430klg82pceagr https://retentionx.instatus.com/incident/cmrdo3r4k00430klg82pceagr